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Privacy Policy

This policy explains what information we collect when you interact with Lumo Labs, how we use it, and the choices you have.

Last updated · June 26, 2026

1. Information we collect

Contact details you provide — such as your name, email, company, and message — when you book a call or reach out to us.

Basic usage data — such as pages visited, device, and approximate location — collected automatically to understand how the site is used.

2. How we use information

To respond to enquiries, schedule and deliver engagements, and improve our website and services.

To send relevant communications about your enquiry or engagement. We do not sell your personal information.

3. Cookies & analytics

We may use cookies and privacy-respecting analytics to measure traffic and improve the experience. You can control cookies through your browser settings.

4. Data sharing

We share information only with service providers who help us operate (for example, hosting, email, and analytics), under appropriate confidentiality obligations, or where required by law.

5. Data retention & security

We keep personal information only as long as needed for the purposes above or as required by law, and we apply reasonable safeguards to protect it.

6. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at the address below.

7. Contact

For privacy questions or requests, email shinjan@uselumoai.com.