By accessing this website or engaging Lumo Labs (“Lumo Labs”, “we”, “us”) for services, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site or our services.

These terms apply to the website and informational content. The specific scope, fees, and obligations of any paid engagement are governed by a separate written statement of work (SOW) or master services agreement (MSA), which prevails over these terms where they conflict.

Lumo Labs designs and builds custom AI systems, workflow automations, internal tools, and integrations for businesses. Deliverables, timelines, and pricing are defined per engagement before work begins.

Estimates, roadmaps, and projected outcomes are made in good faith but are not guarantees of any specific business result.

Website content, branding, and copy are owned by Lumo Labs. You may not reproduce or redistribute them without permission.

Ownership and licensing of work product created during an engagement are set out in the applicable SOW.

Information exchanged during discussions and engagements is treated as confidential by both parties and used only to deliver the services, subject to the terms of any separate NDA or MSA.

To the maximum extent permitted by law, Lumo Labs is not liable for indirect, incidental, or consequential damages. Our total liability for any engagement is limited to the fees paid for that engagement.

The website is provided “as is” without warranties of any kind.

We may update these terms from time to time. The “last updated” date above reflects the current version, and continued use of the site constitutes acceptance of the revised terms.

Questions about these terms can be sent to shinjan@uselumoai.com.